Frequently Asked Questions
Simple things to note shop at Koryo Mart online!
Sorry, we do not allow cancellation of completed order. Please note that cancellation of order is only upon cancellation penalty fee.
Once we receive your order, we will deliver products within 2-3 working days (normal working day basis, except on P.H. & unexpected weather issues). Depending on product type, delivery period might take shorter or longer.
Delivery to specific locations in Singapore will take 3-4 working days such as, Sentosa, Woodland, Jurong Island, Changi Area, Restricted area.
Your order status can be tracked on My Account page.
You can also print your receipt on My Account page for your own need.
Yes, we understand billing and shipping address may not always be the same at times.
For modification of your shipping / billing address, please click here to modify the details.
Yes, we allow customer checkout option. You can simply proceed to checkout page once you have added all your items to the cart.
However, by signing up with us you stand a chance to receive many more benefits and get updated with new product information and special offers.
Click here to register at Koryo Mart online and be a member of us today!
Welcome to Koryo Mart Online Mall !
To register a new account, click here! Complete the form by filling in all required fields.
If you have any questions about registering for an account, please Contact Us!
Return / Exchange of good is valid only for 3 days from the day of good received.
However, incurred Cost to be born by customer for the return / exchange of good of own wish.
Kindly take note that shipping costs can only be refunded on faulty items that have been purchased
Currently we provide delivery service to all areas of Singapore (West, South-CBD, North-South, East). However specific locations (such as, Sentosa, Woodland, Jurong Island, Changi Area, Restricted area) take longer delivery than easily accessible locations.
You can also simply access our Singapore-wide 6 branches (Tanjong Pagar, Bukit Timah, Telok Ayer, Marine Parade, Somerset313, Compass one) just near your doorstep! If you have any questions about delivery service, please Contact Us!
